Shipping & Delivery
EID MUBARAK TO ALL
THERE WILL BE NO DELIVERIES DURING EID AND ALL ORDERS PLACED DURING 14TH/15TH/16TH/17TH OF JUNE WILL BE DELIVERED ON MONDAY THE 18TH
SAME DAY DELIVERY IS APPLICABLE AUTOMATICALLY FOR ALL ORDERS PLACED BEFORE 11 MORNING
All Orders after Thursday 11 AM can only be delivered on Saturday (No Deliveries on Friday )
Apologies for the inconvenience as the courier company don't deliver on Fridays
We Deliver to Anywhere in the UAE !
We make every effort possible to ship packages by noon the next weekday (We do not ship on weekends) after they are ordered. Your order was placed less than one full business day ago. Please rest assured that we will ship your order as soon as possible, and we thank you for choosing us for your Vape needs.
Simply, If you ordered before 11 mornings (between Sat to Wed) you will receive your package on the same day ! otherwise, it can only be delivered the day after.
Pre-Order Items have different delivery dates and you can find it on the products description page
Delivery Fees :
Dhs 20 Anywhere in UAE - Does Not apply to Int. Orders
Any Local Order above Dhs 300 is applicable for free delivery
Return & Refund
ALL ITEMS SOLD CANNOT BE RETURNED UNLESS :
1- FACTORY DEFECTS
2- PACKAGING MISTAKES - ONLY IF THE SEAL IS STILL INTACT
Warranty : Our products feature a 30-day Warranty regarding factory faults -
DV WARRANTY SERIAL NUMBER MUST BE PROVIDED IN ORDER TO PROCEED
جميع أجهزة الشيشة الإلكترونية تحمل كفالة 30 يوما ضد العيوب المصنعية ولا تتضمن سوء الإستخدام ( ماعدا التانكات والأتومايزرات حيث لا كفالة بعد وضع الليكويد بداخلها )
يقر العميل بأن النكهات المختارة هي برغبته ولا يتم إسترجاعها أو تبديلها مطلقا وذلك حفاظا على الصحه العامه
The following are NOT covered and are excluded from this warranty:
- claims after 30 days of the Order date
- Accessories in general ( Coils, Batteries, chargers, replacement glass..etc )
Abuse of any kind ( dropping the device , scratches , Acts of God, Acts of Terrorism, Misuse, Floods, Fires, Earthquakes, Items Opened by Another Party, , Items Covered By Another Warranty, Products With Repair Attempts By Someone Other Than DV Authorized Service Personnel, Injuries of Any Kind Resulting From Use Regardless of Circumstance, Issues and Damage Resulting From 3rd party (non DV ) Software, Issues Arising From Alterations or Modifications, Products With Missing or Defaced Serial Numbers. Other Restrictions May Apply.
Please remember, DV warranty covers only Factory defects DOESNT INCLUDE MISUSE, Any scratches/drop signs /Wrong use of batteries or chargers void the warranty immediately.
E-juice: No refunds. No returns. Taste is too subjective. Many e-liquids that some find amazing, others dislike, so we cannot offer refunds or returns simply because you do not like the taste of an e-juice. We apologize for this in advance.
Due to the fact that we cannot ascertain if e liquids have been doctored / tampered with we are not able to accept returns of any e liquids whether they are unopened, un-used or remain sealed unless we have sent you incorrect liquids in your order.
The user shall agree to defend, indemnify and hold Dubai Vapers harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Common Sense : Misuse , If an item if damaged because You didn't know how to operate it/maintain it or you were "learning" its obviously not covered in any warranty , Vape gear aren't a new Fridge or a TV set or a new mobile phone as their life span completely dependant on your knowledge base and whether you know the specs and the capabilities of these devices or not , Vaping in general is a DIY hobby and you are expected to watch reviews / read tutorials and you research before placing an order .
In order to use temperature control feature, it requires use of nickel, titanium, or stainless steel coils and must be built with non-resistant wire.
Note: There is always an inherent risk when using any rechargeable batteries at anytime and under any circumstances. DubaiVaper.com and any of DubaiVaper.com’s parent and subsidiary companies are not held responsible for any damage for any modification of the batteries, chargers, devices and other products that we carry in any form or shape, this is including pack making.
DubaiVaper.com and any or all of DubaiVaper.com’s parent and subsidiary companies will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the improper use of a Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable battery/batteries as well as chargers. Please have a greater understanding of the batteries/chargers you are using and how to care for them properly.
When working with Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable cells, please be cautious and carefully use as they are very sensitive to charging characteristics and may explode or burn if mishandled. Please make sure that you have great knowledge on all rechargeable batteries before you use them. Always charge batteries at the clean and fire-proof surface. Never leave charging batteries unattended. If you see that there are visible damages on the batteries, please do not use. Always keep, store and transport the rechargeable cells in a safe, non-conductive container in controlled environment.
Do not use any rechargeable battery as well as any battery charger if any visible damage is present, as well as if the cell or charger has been stressed through mishandling, accidental or otherwise, even if damage may not be visible. Always store and transport rechargeable cells in a safe, non-conductive container in a controlled environment. Please dispose battery cells, chargers or any other electronic devices in accordance of local laws and mandates.